However we also understand that online shopping doesn’t allow you to touch, feel, and try a product before you’re completely satisfied that it is the one for you.
That's why we have a 100% Results or Money Back Guarantee, so that you can try our product first hand, even better than you would in-store!
In the unlikely event that you find that our products are not for your skin, or is incompatible with your skin simply email us at firstname.lastname@example.org, you may be entitled to a refund by following the below steps:
- Take a clear photo of your face before using our product (for The Vanity Wand, we require 7 full days of use to determine if it is suitable or not. Please ensure you take one photo daily after use following our instructions)
- Use our products exactly as instructed.
- Take a clear photo after using product.
- Send us your before and after photos, along with a photo of the used products within 30 days of receiving it.
- Product/s must have been purchased from www.glowgetco.com online store.
- Items must be returned to us for a refund to the value paid excluding shipping costs.
- Email us and we will provide you with the return address.
- Send your item/s to the provided address within 7 days. The customer is responsible for return shipping charges.
- We recommend you use a traceable postage service as Glow Get Co will not be responsible for parcels that do not reach our warehouse.
- You will receive an email confirmation once your return has been processed.
You have 30 days from the date received, to submit a Money Back Guarantee application.